For Commissioners and Referrers

Make a Referral

Please provide as much information as possible so we can assess suitability, risk, support needs, and current accommodation availability.

Referral response target within 48 hours

Referral Form

Please complete the required fields marked with *.

Referrer Details

Placement Details

Civitas Living Hub is not an emergency service. If someone is at immediate risk, please call 999. For urgent safeguarding concerns, please contact the relevant local authority safeguarding team.

Before You Make a Referral

  • Referrer name, role, organisation, and contact details
  • Individual full name and age
  • Current accommodation situation
  • Reason for referral
  • Current risks and safeguarding concerns
  • Support needs
  • Mental health or substance misuse concerns, where relevant
  • Criminal justice involvement, where relevant
  • Urgency of placement
  • Local connection information
  • Involvement from social care, probation, housing, or support services
  • Consent confirmation

Downloads

Access referral and commissioner resources in our downloads section.

View Downloads

Civitas Living Hub is not an emergency service. If someone is at immediate risk, call 999.

Need commissioner information first?

Review our commissioner information page for support model, compliance and outcomes.

Information for Commissioners