Privacy Policy
Welcome to the Civitas Living Hub privacy notice. We respect your privacy and are committed to protecting your personal data.
Civitas Living Hub CIC respects your privacy and is committed to protecting your personal data. This privacy notice explains how we process your personal data when you visit our website and outlines your rights under UK data protection law.
Important Information and Who We Are
Data Controller
Civitas Living Hub CIC is the data controller and responsible for your personal data. We are registered in the United Kingdom and operate in accordance with the UK GDPR and Data Protection Act 2018.
Changes to This Privacy Notice
This version was last updated in April 2026. We may update this notice from time to time and publish changes on this page.
The Data We Collect About You
Identity Data: name, title, date of birth and related identifying information.
Contact Data: email address, telephone numbers, and postal address.
Referral and Support Data: information needed to assess and provide accommodation and support services.
Technical Data: device and browser information, including IP address where applicable.
Usage Data: information about how you use our website and services.
How We Use Your Personal Data
- To process and manage referrals, enquiries, and accommodation support services.
- To communicate with you and relevant authorised agencies.
- To improve our website, services, and customer experience.
- To comply with legal and regulatory obligations.
Third-Party Links
This website may include links to third-party websites, plug-ins and applications. We do not control third-party websites and are not responsible for their privacy statements.
Cookies
Our website uses cookies to distinguish you from other users and improve your browsing experience. For detailed information on the cookies we use and the purposes for which we use them, read our Cookie Policy.
Your Legal Rights
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data where applicable.
- Object to processing of your personal data.
- Request restriction or transfer of your personal data.
- Withdraw consent at any time where processing is based on consent.
Have Questions About Your Data?
If you have any questions about this privacy notice or wish to exercise your rights, please contact our team.
Contact UsLast updated: 28 April 2026